top of page
What We Do

Helping people prepare for, find, and keep good jobs is what Goodwill is all about.  It’s the motivation behind everything we do.

We believe that everyone should have the opportunity to earn wages and achieve their dreams. Goodwill’s programs and services help job seekers access the training and support they need. We assist people with all types of vocational challenges and barriers to employment.

At Goodwill, we believe that work is the key, essential factor in the ability of people to achieve desirable life outcomes. With it comes independence, pride, self-esteem, and sense of purpose. We give people, "a hand up, not a hand out."

Workforce Programs

Goodwill is a nonprofit provider of education, training, and career services for people with barriers to employment. We are committed to helping people make the transition from unemployment or underemployment to competitive employment. Our broad range of programs and supports serve a diverse set of individual and community needs.

Learn more

Retail Stores & Donations

We operate conveniently located retail stores and attended donation centers throughout Western New York.  Committed to quality and customer satisfaction, our stores are well organized and offer exceptional value on gently used items. We also participate in Goodwill’s national online auction site Made possible by generous donations from the community, revenues are channeled back into job training and placement programs.

Learn more


Our Mission

Goodwill empowers people to achieve their fullest potential through the power of work.

Our Vision

Every person has the opportunity to achieve upward economic mobility.

Our Values

Values 4-26-22-01.png

Click to enlarge

Our Diversity Statement

The power of work fueled by diversity.

Every person in every community deserves an opportunity to reach their full potential. Our team and the people we support must reflect the diversity of the communities we serve. Our work must foster equity and be free of discrimination and bias. Our commitment to inclusiveness will only be realized by working together as one team towards our mission of changing lives through the power of work.

bottom of page