Copyright © 2020 - Goodwill of Western New York

​Goodwill of Western New York

1119 William Street

Buffalo, New York 14206

(716) 854-3494

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Success Story - Joann

Joann was struggling to find a job and realized she needed help. She contacted ACCES-VR (Adult Career & Continuing Education Services-Vocational Rehabilitation) to get the help she needed and was referred to Goodwill. Joann began Goodwill’s 60-day Work Readiness Program but admits she had a “rough start”. It was hard “getting back in the groove” of having a routine especially with the “hardships at home” that she was experiencing. Joann’s Case Manager, Denise, realized that she could really benefit from Goodwill’s soft skills classes that included goal setting and self-esteem workshops in addition to the job search and interview sessions. The coaching Joann received from Denise along with